PM Notification in SAP EAM | Step-by-Step Guide
Learn how to create PM notifications in SAP EAM using IW21. Step-by-step guide with types, process flow, and key benefits for maintenance management.
In SAP EAM (Enterprise Asset Management), a PM Notification is the formal way to record and communicate an issue, malfunction, or maintenance requirement related to a technical object (like equipment, functional location, or asset).
👉 Creating a PM Notification means generating a record in the system that captures details about a maintenance event or request.
Purpose of PM Notification
- To report malfunctions or damage.
- To request maintenance work (corrective, preventive, predictive).
- To document inspection findings.
- To track breakdowns and downtime.
- To initiate follow-up maintenance orders.
Types of PM Notifications
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M1 – Maintenance Request
- Raised when a user notices a problem and requests maintenance.
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M2 – Malfunction Report
- Raised to record equipment failure or breakdown.
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M3 – Activity Report
- Records activities carried out without creating a full work order.
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Q1 – Quality Notification
- Reports quality-related issues (sometimes integrated with QM).
Key Steps in Creating a PM Notification
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Go to transaction IW21 (Create Notification).
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Select the notification type (e.g., M1, M2, M3).
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Enter:
- Technical object (equipment or functional location).
- Description of problem (symptoms, cause if known).
- Damage codes & cause codes (classification of issue).
- Priority (low, medium, high).
- Breakdown details (start/end times if equipment failed).
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Save the notification → SAP generates a unique Notification Number.
Outcomes of PM Notification
- Used by planners to analyze and plan work orders.
- Can be linked to a maintenance order for execution.
- Provides history and reporting for asset reliability analysis.
⚙️ Transactions involved:
- IW21 → Create PM Notification
- IW22 → Change PM Notification
- IW23 → Display PM Notification